Brazos Neuroscience — Privacy Policy & SMS Terms and Conditions
Effective Date: [Insert Date] Last Updated: [Insert Date]
Brazos Neuroscience ("Company," "we," "us," or "our") operates the website [www.brazosneuroscience.com] (the "Website"). This Privacy Policy and SMS Terms and Conditions ("Policy") explains how we collect, use, and protect your personal information, including information related to our text messaging (SMS) program.
By using our Website, submitting a form, or opting in to receive text messages from us, you agree to the terms described below.
1. Personal Information We Collect
When you interact with our Website (for example, by submitting a contact form, requesting assistance, or signing up for text messages), we may collect:
Name
Phone number
Email address
Mailing address (if provided)
Appointment or scheduling information
Any other information you choose to provide to us
We do not collect information through our texting program beyond what you provide when opting in (e.g., your mobile phone number and name).
2. How We Use Your Information
We use the personal information we collect to:
Respond to inquiries and schedule or confirm appointments
Send you appointment reminders, informational updates, and account-related messages
Communicate with you about our services
Improve our services
Comply with legal and regulatory obligations
We use reasonable administrative, technical, and physical safeguards to protect the personal information we collect. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
3. SMS Terms and Conditions
3.1 Program Description
If you consent to receive SMS messages from Brazos Neuroscience, you agree to receive appointment and scheduling-related text messages from us, such as appointment reminders, confirmations, and rescheduling notices. We do not send promotional, marketing, or unrelated informational text messages through this program.
3.2 Consent Language
The following disclosure is provided at the point of opt-in (e.g., on our contact/appointment forms):
"If you consent to receive SMS from Brazos Neuroscience, you agree to receive appointment and scheduling text messages from us. Reply STOP to unsubscribe; Reply HELP for help; Msg&Data rates may apply; Messaging frequency may vary. Visit [Privacy Policy Link] to see our Privacy Policy and Terms and Conditions."
3.3 Message Frequency & Costs
Message frequency varies depending on your interactions with us (e.g., number of appointments scheduled). Message and data rates may apply based on your mobile carrier and plan. Brazos Neuroscience is not responsible for any fees charged by your wireless carrier.
3.4 Opting Out
You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. You will receive a one-time confirmation message that you have been unsubscribed. After that, you will no longer receive SMS messages from us unless you opt in again.
3.5 Getting Help
For help at any time, reply HELP to any message, or contact us directly at:
Phone: [281-727-0927]
Email: [[email protected]]
3.6 Supported Carriers
Carriers are not liable for delayed or undelivered messages. Participating carriers include major U.S. wireless carriers. Coverage may vary.
3.7 No Purchase Necessary
Consent to receive text messages is not a condition of purchasing any goods or services from Brazos Neuroscience.
4. How We Share Your Opt-In Information
No mobile opt-in consent or phone number data collected through our texting program will be shared with third parties or affiliates for marketing or promotional purposes.
We may share personal information with:
Service providers who help us operate our Website, scheduling systems, or SMS platform (bound by confidentiality obligations)
Legal or regulatory authorities when required by law
Successors in the event of a merger, acquisition, or sale of assets (subject to this Policy)
We do not sell your personal information or your SMS opt-in data.
5. Data Security
We use reasonable administrative, technical, and physical safeguards to protect the personal information we collect. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Your Choices and Rights
You may opt out of SMS messages at any time (see Section 3.4).
You may request access to, correction of, or deletion of your personal information by contacting us at [[email protected]].
Depending on your state of residence, you may have additional privacy rights under applicable law.
7. Children's Privacy
Our Website and texting program are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Policy from time to time. The "Last Updated" date at the top of this page reflects the most recent changes. Continued use of our Website or texting program after changes are posted constitutes acceptance of the revised Policy.
9. Contact Us
If you have questions about this Privacy Policy or our SMS Terms and Conditions, please contact us at:
Brazos Neuroscience [4800 Fournace Place] [Bellaire, TX, 77401] Phone: [281-727-0927] Email: [[email protected]] Website: [https://www.brazosneuro.health/]
