Brazos Neuroscience — Terms and Conditions

Effective Date: September 2, 2026

Brazos Neuroscience ("Company," "we," "us," or "our") operates the website [www.brazosneuroscience.com] (the "Website"). Please read these Terms and Conditions ("Terms") carefully before using the website.

By using our Website, submitting a form, or opting in to receive text messages from us, you agree to be bound by these terms. If you do not agree with any part of the Terms, you must not use this site.

1. Use of Website

Our website is intended for informational purposes and help users:

Learn about Traumatic Brain Injury (TBI) biomarkers, genetic factors, and our proprietary Neural-Injury Assessment Test
Contact our team via online forms to inquire about diagnostic testing, request mobile phlebotomy services, or submit provider/legal inquiries
Review testing protocols, requisitions, and specimen collection information.

All customer information submitted through forms is stored securely in our private CRM and used strictly to facilitate service-related communication.

2. User Generated Content

This is used to send appointment confirmation and links, account information, product information, marketing messages, help requests plus opt-in and opt-out confirmations.

3. Eligibility Requirements to Use or Access the Services

To use the website or any other services, you must be:

At least 18 years old
A resident of the United States; and
Not a competitor of or using the Services for purposes that are competitive with the Company

By accessing or using the Services, you represent and warrant that you meet all the foregoing eligibility requirements. You also represent and warrant that you have the right, authority, and capacity to enter into this Agreement on your behalf. If you do not meet all these requirements, you may not use or access the Site.

4. How We Share Your Opt-In Information

Changes to Your Access and the Services: The services may change from time to time as the company evolves, refines, or adds more features to the Services. The Company reserves the right to modify, withdraw, or discontinue the Services, in whole or in part, at any time without notice to you. You agree that the Company shall have no liability to you or any third party for any losses or damages caused by the Services not being available, in whole or in part, at any time or for any period.

Creating an Account: You may be required to register for an account and provide certain information about yourself to access the Services or certain features of the Services. You promise to provide us with accurate, complete, and updated information about yourself. All information that you provide will be governed by our Privacy Policy.

Account Responsibilities: You may use the Services for lawful purposes only and in accordance with this Agreement. You agree not to use the Services in any way that could damage the services or general business of the company.

5. Intellectual Property

You acknowledge that all intellectual property rights in the Services and its contents (the “Content”) are owned by the Company, its licensors, or other providers. Neither this Agreement nor your access to the Services transfers to you any right, title, or interest in such rights.

6. SMS Messaging Terms and Compliance

Program Description: This messaging program sends appointment scheduling & reminders, specimen collection updates, and diagnostic assessment reports to customers who have submitted their inquiries through our website or have explicitly opted in to receive SMS notifications. Opt-in is collected via we forms with a dedicated checkbox for SMS consent.

Cancellation Instructions: You can cancel the SMS service at any time. Simply text “STOP” to the same number that sent you messages. Upon sending “STOP”, we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially or send “START”, and we will resume sending SMS messages to you.

Support Information: If you experience issues with the messaging program, reply with the keyword "HELP" for more assistance, or reach out directly to [email protected] or call (281) 727-0927 during business hours.

Carrier Liability: Carriers are not liable for delayed or undelivered messages.

Message & Data Rates: Message and data rates may apply for messages you sent to you from us and to us from you. Message frequency varies based on your services usage. For questions about your text plan, contact your wireless provider.

Supported Carriers: Our SMS program works with all major U.S. wireless carriers including AT&T, T-Mobile, Verizon, Sprint, and most regional carriers.

Age Restriction: You must be 18 years old or older to participate in our SMS program.

Privacy Policy: For privacy-related inquiries, please refer to our Privacy Policy at: https://brazosneuro.health/policy-and-terms

7. User Content

You are solely responsible for your User Content. You grant to the Company an irrevocable, non-exclusive, royalty-free, perpetual, and worldwide license to reproduce, distribute, and exploit your User Content in connection with the Services and the Company’s business.

Content Standards: User Content must not violate laws, promote illegal activity, infringe intellectual property, or contain defamatory or objectionable material.

8. Changes to Terms

The Company reserves the right to change this Agreement from time to to time in its sole discretion. Except for changes made for legal or administrative purposes, the company will provide reasonable advance notice before the changes become effective. All changes will apply to your use of and access to the Site and Services from the date the changes become effective and onwards. For new users, the changes will be effective immediately.

Your continued use of or access to the Services following any changes to this Agreement shall constitute your acknowledgment of such changes and agreement to be bound by the terms and conditions of such changes.